Introducing our Pure Love Shorts, the perfect blend of comfort and style for your everyday wardrobe. Crafted from premium, breathable fabric, these shorts are designed to keep you cool and comfortable all day long. With a flattering fit and versatile design, the Pure Love Shorts are ideal for casual outings, lounging at home, or a day at the beach. Featuring a modern cut, functional pockets, and a drawstring waist for adjustable comfort, these shorts offer both practicality and chic appeal. Embrace the effortless elegance and laid-back charm of our Pure Love Shorts and make them your go-to choice for any occasion.
Pure Love Shorts
At Enigma, we are committed to providing high-quality products and exceptional customer service. If you are not entirely satisfied with your purchase, we’re here to help. Please review our refund policy below.
Refund Eligibility
Time Frame: You have 2 calendar weeks from the date of purchase to request a refund.
Condition: To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refund ProcessRequest a Refund: To initiate a refund, please contact our customer support team at enigma.info24@gmail.com with your order number and reason for the return.
Return Authorization: Our team will provide you with a return authorization number and instructions on how to return your item.
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Approval: If your return is approved, we will process your refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Non-Refundable ItemsCertain items are non-refundable. These include:
Gift cards
Items purchased with a discount code
Late or Missing RefundsIf you haven’t received a refund yet:
Check your bank account again.
Contact your credit card company; it may take some time before your refund is officially posted.
Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at enigma.info24@gmail.com.